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Shipping Policy


  1. How does shipping and delivery work?
    • Once an order is placed, our team will carefully collect your item(s) and package it, so please allow up to 72 hours for our team to pick up and pack your order. All orders are sent when all the item(s) on the order are ready in full - this means that if you have a pre-order item in your order, we will wait until that latest item is available and then send your order out.
    • You can expect your parcel within seven (7) – Twelve (12) business days. A number of delivery methods may be used depending on the type of order.  When we ship your order you will receive a confirmation email with a tracking number.  Please don't stress if there are no scan events within the first 48 hours - the system can take a day or so to catch up.
    • The delivery time is subject to stock availability. If the item has a specified "sent" date beside it in brackets this means the item is a pre-sale purchase and you will receive that item in two (2) – eight (8) business days from this "sent" date, provided the stock arrives at our warehouse when expected.
    • If your order does not arrive within twenty (20) business days, please contact us at the following email address bellyjoyscontact@gmail.com so that we can follow it up with the courier. We guarantee your parcel's delivery by requiring a signature on arrival.  If you accept "leave in a safe place" directly with our courier we will no longer take responsibility for the package.  If you are not available to sign for the parcel, the parcel will be redirected to the nearest courier depot.  You are then responsible for collection of the parcel from that depot or paying an additional charge for re-delivery.
    • *Please note: that if you purchase a pre-sale item and an in-stock item in the same order, both items will be sent out at the same time once all stock is available at our warehouse for dispatch.